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Frequently Asked Questions about QiTalks on Zoom

We are excited to announce that QiTalks is moving to Zoom starting September, 2020! You will continue to get the same fascinating conversations with experts in the world of qigong led by the articulate and ever-curious Vicki Dello Joio, and now with Zoom we are able to add video and screen sharing.

If you've never used Zoom before, or even if you have, read on to learn more about what to expect.

General questions
Registration questions
Accessing QiTalks the night of the talk
During the talk
After the talk


General 

How are QiTalks on Zoom different from what we've been doing?

There are a few key differences:

  • Host Vicki and her guest will be on video! You will be invited to turn your camera on when you ask a question during the Q&A. 
  • You will need to register for each month's talk. (If you've been around for a long time, you may remember we also did that years ago.)

Registration

How do I register for a talk?

Just click on the link in any of your QiTalks reminder emails (starting about a month before the call). Registration is quick and easy! 

What happens after I register?

You will immediately receive an email with all the meeting information, including a link you can click on when it is time for the program. (The registration confirmation will also include a Meeting ID and Passcode in case you need it, and phone numbers if you prefer to call in.)

If you use an electronic calendar, you may be able to add the meeting information directly to your calendar. If not, make a note of the relevant details, including the link, so that you will have them ready for the event. 


Accessing the Talk 

How can I access QiTalks the night of the talk?

There are two ways to join QiTalks:

  1. Online, via computer, tablet or mobile device. This allows you to both listen and see the video. When asking questions, you can turn on your camera if you wish.
    • Click the meeting link in the email you received after registration (or saved in your calendar).
    • If you do not have the meeting link but have the Meeting ID and Passcode, open Zoom, click Join, and enter the Meeting ID and Passcode where requested.
  2. Call in, via telephone. This only allows you to listen. You will not see video of the speakers or any screen or document sharing that happens during the meeting. You can also ask questions verbally during the Q&A.

If you’ve never used Zoom before and are connecting any way other than by phone call, you will have to install the required Zoom software. Zoom does a wonderful job of walking you through that process when you join your first meeting. If you don't want to miss the beginning of the meeting, plan to log in 5-10 minutes early. You can also try a Zoom test meeting at any time to familiarize yourself with the way Zoom works.

Do I have to be on video?

No. You can keep your camera off, whether or not you ask a question.


During the Talk 

I joined the meeting, but I can't hear (or see) anything. 

This could be due to any number of reasons (depending on the device you are using). The easiest solution is to Leave Meeting and rejoin it. If that does not work, try the following:

iOS or Android
computer, iOS, Android
computer

Due to the vast number of devices and operating systems, the NQA cannot troubleshoot problems during the call.


After the Talk

What if I missed the talk or want to listen to it again?

This has not changed. Each month's talk is available to the general public until the next talk is posted (typically about a month). Members can access the entire archive of previous talks. If you are not a member, join now!